BUSINESS HOURS

  • Pick-up and drop-off service is available Monday thru Friday.
  • Pick-up and drop-off service is not available on weekends or holidays.
  • Owners may pick-up and drop-off their pets during open hours only. 

FOOD POLICY

Please pack enough of your dog's standard food to last the duration of the stay. We find that switching our client's food will result in an upset stomach. Send your pet's food in disposable, marked zip-lock bags or containers. If you forget, we will happily provide a basic but good quality dog food brand for $6 for dogs up to 40 lbs; $12 for dogs 40 lbs and up.

How to pack food — no giant containers, no big beds etc. When sending your dog to board either at our Brooklyn based doggy daycare or at our country camp in Pennsylvania, please do not send giant bags of food (unless your pup is staying for a long time period.)  It is very cumbersome for staff to handle and we have limited space in vans. Instead measure out approximately what you believe your dog will need food-wise for stay and remember to add extra due to increased calorie burning during play-time! The same goes for dog beds and bowls, please do not send these items. We have plenty of both at doggy daycare in Brooklyn and dog camp in Pennsylvania.

PERSONAL BELONGINGS

Dogs attending daycare and boarding at Eva’s Play Pups must have a flat collar with ID tags. Please do not send your dog with harnesses or any other type of specialty collar, irreplaceable, or expensive items. Eva’s Play Pups is not responsible for lost, dirty, or damaged items (such as leash, collar, harness, toys or other accessories) during services.

CANCELLATION POLICIES

DAY CARE, DOG WALKING, AND MORNING PLAY GROUP
Please book pick-up and drop-off for daycare by 6:00 pm the day before. Any requests after 6:00 pm will be honored only if we have space. Please cancel pick-up and drop-off service for day care by 6:00 pm the day before. If you do not cancel on time, you will be charged the full amount.

BOARDING
Boarding reservations are a must. For holidays, please make a reservation a minimum of two months prior to the holiday, as we fill up very fast. Please be aware that for Country Camp, half payment is due minimum 1 week prior to hold a reservation. The remainder of payment is due when pup goes home.